VGN-TZ-32VN
Dear Sir / Madam,
Could you please advise whether you can carry out repairs to our Sony laptop model VGN-TZ-32VN
The power supply is fine, but the screen is totally blank, so it impossible to follow any prompt or do anything at all.
After loading Downgrade XP CD and installing all drivers/utilities, my partner installed the Windows updates. After loading SP3 and subsequent restart, the screen stayed blank (no text). Nothing seems to re-start the computer, the power light is on but nothing else. He also tried to boot from the recovery CD and Acronis boot CD with no effect.
We’ve followed all sorts of things Sony has recommended, but you couldn’t do most of them as nothing comes up on the screen at all.
Is this something that your repairs centre can fix?
Kind Regards
Dawn Thomas